Because purchasing a home is typically the largest purchase a person makes in their lifetime, it quickly becomes a roller-coaster ride of excitement and emotions, encompassing hours of research, projections and financial analysis. So it should be no surprise that the thrill can quickly disappear and turn to anger if a homeowner discovers any problem with his or her substantial investment. All of a sudden, happiness turns to recrimination where a contractor is sure to be on the receiving end of what may be unwarranted accusations. But there are a few things a contractor should keep in mind in order