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Home » FAQ - Memberships

FAQ - Memberships

Everything you need to know so you can sign in like a pro.
Contact Information | Benefits | eNewsletter Sign up | Login Issues | Account Information | Billing Information | Discounts
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How do I contact customer service?

Customer Care is available 8 AM - 4:30 PM CST

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How do I contact editorial & advertising?

All editorial and advertising contacts can be found here.

What are the benefits included with a membership to ENR UNLIMITED?

There are many benefits included with a membership. We are always thinking of new benefits and expect to add more in the future.

To learn more about the benefits, follow this link:
https://www.enr.com/unlimited

I'm a current subscriber, am I eligible to receive the new benefits included with an ENR UNLIMITED membership?

Yes. All current paid subscribers are automatically upgraded to an ENR UNLIMITED membership and can enjoy all the new benefits available.

To learn more about the benefits, follow this link.

How do I sign up for eNewsletters?

Paid members of ENR UNLIMITED will automatically receive a selection of member only eNewsletters.

If you are interested in additional free eNewsletters you can sign up here.

I'm already a paid member but I can't login to the website.

Create an account using the same email address tied to your ENR UNLIMITED account.

Use this link to create an account and access the website.

What if I forgot my password to the website?

Go to www.enr.com/password to reset

If I'm not a member, can I still visit the website for free?

You can read a selection of enr.com content for free each month before being asked to enroll in our ENR UNLIMITED membership community.

For unlimited access, membership is required.

How do I change my account information such as address, name or email address?

Use this link to update your account information or contact Customer Care.

How do I request a receipt for my order?

As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.

If you did not provide an email address, please contact Customer Care.

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  • By phone:
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    • Outside of USA: (847) 559-7398
What is my expire date?

You can review all of your account information using this link.

Will I be billed monthly or annually?

All memberships are billed annually.

Is there a money-back guarantee?

If at any time you are not satisfied with your ENR UNLIMITED membership, simply cancel and receive a refund for the balance of your unused membership.

Do you offer group packages?

Yes. When your whole team enrolls into a membership, you get to save. Contact Customer Care for group rates.

  • By email:
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  • By phone:
    • Toll-Free: (844) 652-8994
    • Outside of USA: (847) 559-7398
Do you offer student discounts?

Yes. A valid .edu email address is required. Contact Customer Care for student rates.

  • By email:
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  • By phone:
    • Toll-Free: (844) 652-8994
    • Outside of USA: (847) 559-7398

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