Flyers entering Orlando International Airport’s Terminal C might first notice the iconic prow at the entrance and the vivid experiential media exhibits. But the new structure isn’t just about form—it’s very much about function. The 1.3-million-sq-ft terminal incorporates firsts for U.S. airports: technologies such as 100% total virtual ramp control; 100% advanced automated screening lanes; 100% facial recognition “e-gates;” a “Bags First” design and a 100% trackable baggage system.

The $2.8-billion centerpiece of the Greater Orlando Aviation Authority’s 300-acre South Terminal Complex program opened on time and under budget in fall 2022, despite the pandemic that depleted passenger revenue and disrupted supply chains. To meet the four-year timeline, the project team employed four alternative delivery methods: landside and airside construction management at-risk; a design-build-operate-maintain baggage team; design-bid-build award contracts and multiple design-build concession/tenant packages. A decision-tracking tool enabled the team to document and track decisions efficiently.