Commentary from the Top 500 Design Firms in 2024 reveals a shift in the use of artificial intelligence to complement design services. Last year, AI was the exception more than the rule, but this year more design professionals aim to integrate tech into operations. With ongoing labor challenges, rising interest rates and supply chain disruptions still driving up construction costs, firms say AI could be the X factor that helps projects stay profitable.

From 2022 to 2023, global Top 500 design revenue rose 12.5% to $137.8 billion, with domestic revenue up 12.7%, to $116.9 billion, and international revenue rising 11.7% to $21 billion. Since pre-pandemic 2020, overall revenue for Top 500 firms has increased 33.5%—reflecting a growing demand for design services that underscores the industry’s pressing labor recruitment and retention challenges.