A leading national MRO commodity management and procurement services company, supplyFORCE, has named Utah's Industrial Supply Co. the 2012 Owner-Member of the Year, Industrial Supply Division, at the firm’s annual Commitment to Excellence Awards ceremony.
John Eggleton, president and CEO of supplyFORCE, presented the award to Industrial Supply Co. on February 6 in Phoenix at the 2012 Commitment to Excellence Awards Ceremony held in conjunction with the 2013 supplyFORCE national meeting.
The Commitment to Excellence Awards recognize industry leadership, extraordinary contributions to the success of supplyFORCE agreements and excellent overall performance across their membership. Three specific categories were presented: Excellence in Sales Leadership (by division), Owner-Member of the Year (by division) and Best Conversion Award (by division).
Eggleton praised Industrial Supply’s strong and consistent support with both legacy accounts and new customers, including FMC and Kimberly Clark. He said that their proactive customer service skills have catapulted them to become one of the top owner members in sales driven through supplyFORCE agreements.
“They were integral in the lead and development of the FMC contract,” said Eggleton. “Through Chris Bateman’s foresight to recognize where this customer was heading with regards to their MRO strategy and his proactive, unselfish approach to getting supplyFORCE involved, they were not only able to retain their existing business but also bring great benefit to the customer and incremental business to six other fellow owner members.”
“We owe our success to our loyal customers and outstanding employees. It is an honor to be included among such esteemed colleagues and businesses,” said Chris Bateman, Industrial Supply’s president and CEO. “We are grateful to be chosen for this award.”