HOK-Designed Terminal at Indianapolis International Earns Recognition
J.D. Power and Associates recently gave the HOK-designed Col. H. Weir Cook Terminal at the Indianapolis International Airport its highest marks in passenger satisfaction in a survey of 64 major airports.
The $1.2 billion terminal earned 777 points – the most of any airport surveyed – in accessibility, baggage claim, check-in and baggage check-in process, terminal facilities, ease of security checks, and food and retail services.