Laura Henderson
Chief Operating Officer
Penta Technologies
Lunchtable Host: Flipping the Org Chart: The Competitive Advantage of Service Leadership
Laura Henderson, a construction industry leader with innovative approaches and story-telling skills, is deeply committed to solving labor-productivity problems in construction while also sharing the strengths of relationships.
With 20 years of industry and leadership experience, Henderson began her career as a global IT director of a Fortune 500 company that served the manufacturing sector. From there, Henderson continued to gain leadership experience in technology, education and construction. Her current role as STRUXI’s COO continues Henderson’s employee-centric approach as she leads innovative-problem solving for construction productivity and collaboration.
Henderson holds a management of computer services degree and a business minor from Ottawa University. Henderson’s leadership and innovative approaches earned her the Milwaukee Journal Sentinel’s 2012 Women of Influence Award. To continue her modernized and innovative-leadership approach while enhancing productivity, Henderson received her PSM I Scrum Master Certification in 2019. Her speaking experience entails the Agile Meetup, Scrum.org’s global conference and AMA UK’s Executive Women in Technology conference. Henderson shows audiences how to enhance productivity and teamwork, giving them the tools they need today and making them the industry leaders of tomorrow.
Lunchtable Topic: Flipping the Org Chart: The Competitive Advantage of Service Leadership
The current “top down” management model in construction is an ineffective way to spark change in an industry that desperately needs an overhaul. The current era of high-labor turnover, retention challenges and technology adoption highlight the growing need for an employee-focused culture with supportive leadership in the workplace. This topic will discuss what servant leadership looks like in the construction industry, what some of the potential advantages are in across the organization (yes, even in the field) and what you can do to begin implementing servant leadership in your role right away.