What Should Companies Have Learned from COVID-19?
Keynote Presenter: Fred Hencke, Senior Vice President, Segal
People – Contrast workforce productivity pre- and post-COVID, and plan for a future that may include a permanently remote and/or hybrid (partially remote) workforce, including the added complexities of engaging, leading and managing.
Process - Identify process changes you made that have worked well, those that partially reached your goals and could be tweaked or improved, and those you should consider making in the future.
Technology - Explore rapidly evolving technologies to enable your organization to capitalize on new opportunities and to be successful in the future (“Next Normal”).
Business Operations and Governance – Evaluate your business continuity and disaster recovery plans, and identify where you may need additional mitigation strategies.
Financial – Analyze the effectiveness and the potential long-term impacts of spend reduction and cost avoidance tactics you may have utilized as well as whether short-term reactive investments merit longer-term consideration