John Bennett is senior vice president of safety of electrical engineer and systems integrator M.C. Dean, which began using the 'New View' safety approach in 2010. That year the company started deliberately shifting its occupational health and safety efforts toward what it describes as a people and process-focused approach and away from a rules and compliance system. Bennett says M.C. Dean's philosophy is to understand from its employees why errors are made, and then design work processes so the company is prepared for potential failures and can mitigate serious harm as much as possible. He recently answered questions from ENR Deputy Editor Richard Korman.