Ten years ago, Geoff Neumayr decided he was tired of “doing design and construction by combat.” San Francisco International Airport had completed a master plan for the complex and the front of the airport facilities doing things the traditional way.
“It got done with a lot of struggles,” the chief development officer for SFO's design and construction division recalls. “After that program, there were things from the stakeholders’ perspective that they weren’t satisfied with. There were back of house problems. Being on time and budget was not good enough. We wanted to be exceptional, with exceptional project outcomes. That was a turning point.”