Contractors across the Southwest are emerging from the pandemic with a sense of resiliency after having developed their own strategies for survival—and, in many cases, success. The changes in processes and procedures vary from firm to firm, depending upon their markets and most immediate needs.
At Hensel Phelps, “It was all about frequent, detailed and timely communication, coupled with supportive resources,” says Anthony Jeffers, project development director for the company’s Phoenix office. “We created a website for our employees to help them address their questions about health and safety.”