Ready-mix concrete producers have long resisted adopting digitized delivery and verification processes, mostly due to regional producers coping with different rules and varying customer demands across so many jurisdictions. But logistical issues related to the COVID-19 pandemic are eroding that reticence.
“Producers are super interested in getting rid of paper right now,” says Tim Oakes, president of Digital Fleet, maker of a cloud-based app that lets ready-mix companies manage their barrel truck fleets. “That’s the biggest thing that we’ve seen. Prior to COVID-19 it was a long-term desire to cut down on waste. Now they say, ‘We gotta get rid of that [paper] now.’ ”