Firms Must Adjust Strategy To Attract and Retain Staff
Design and construction firms are in for a shock when the long-predicted dearth of qualified job candidates impacts them, but few are doing the right things to recruit new employees or retain valued ones already on the payroll. A combination of clashing cultures between older and younger staffers and lack of knowledge management contribute to the looming problem.
Firms still can turn these situations around by taking a few fundamental steps, but they’d better start now. That was the message delivered last month in two education sessions held at the “Build Business” conference in Washington, D.C., conducted by Society for Marketing Professional Services (SMPS) and Professional Services Management Association. More than 1,000 people attended the conference, a record for the annual event.