In some of the regions hit hardest by Superstorm Sandy, utilities—including Public Service Electric and Gas Co. (PSE&G) and Atlantic City Electric in New Jersey; Consolidated Edison and Long Island Power Authority in New York; and Connecticut Light & Power—are putting prevention plans in place to guard against the impact of future storms.
While most utilities were criticized for their storm response, at least one, Atlantic City Electric (AC Electric), garnered some praise. In a recently released Sandy responsiveness study by J.D. Power and Associates, a sister firm of ENR New York, the utility was found to have performed particularly well. The study, conducted from Jan. 4 to Jan. 11, surveyed more than 5,900 residential customers in 15 states affected by the storm.