As new, construction-equipment brands—many of them Chinese—arrive in the Brazilian market, fleet owners here say they want superior after-sales support. This level of service, they add, will make the difference between the success or failure of newcomers in the country.
Vendors broadly discussed the issue at the M&T Expo 2012, held from May 29 to June 2 in São Paulo, Brazil. M&T Expo is the largest trade fair for construction machinery in Latin America. Produced every three years, this year's show attracted 48,000 visitors.